Leading the customer experience revolution

Trusted by Fortune 100 and mid-market leaders alike, McorpCX is a leading customer experience management company focused on building shareholder value in the age of “smart customers” and digital disruption.

Investors

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Opportunity

An early leader in the fast-growing Customer Experience Management industry, McorpCX is poised to aggressively expand with scalable Software-as-a-Service (SaaS) solutions and software enabled services, and a growth plan that includes both organic and M&A-driven strategies.

Targeting an $8 billion dollar market opportunity at the intersection of Customer Experience Management, SaaS, Marketing Research and Big Data, McorpCX plans to radically improve the ways that the companies interact with and understand their customers.

Key Links

Opportunity

At the intersection of big data, customer insight and cloud software.

Share Data

Current and historical share data and transfer agent contact.

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Recent and historical news and press releases.

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Recent and historical financial filings, archives and links.

Strategy

We plan to disrupt the historically inefficient customer insights market with SaaS (“Software as a Service”) products that leverage Big Data and Cloud Computing to radically improve the ways companies gather information about and improve service to their customers.

As key aspects of our strategy include partner distribution and growth via acquisition, we are also evaluating profitable marketing research firms - a highly fragmented market of small, privately held companies - to acquire client relationships and technical expertise at favorable multiples.

The expected result is greater value and top-line revenue growth across our ecosystem by automating services and cross-selling a full range of market-leading customer experience management services, software and solutions to corporate clients.

Serving Fortune 100 and Fast Growth Companies Such As:

ARGO GROUP
lululemon athletica
Microsoft
Arizona STATE CREDIT UNION
T.Rowe Price
MCKESSON
blue shield of california
Weyerhaeuser

Learn More About Our Expertise

Video

SaaS Business Intelligence: Touchpoint Mapping On-Demand

Every customer wants a great experience and companies want to deliver it. Touchpoint Mapping On-Demand is a revolutionary software platform that helps organizations measure and see exactly where - and how - to improve customer engagement, purchases and loyalty.

Video

Case Study: CX Insights Drive Bank Growth

Meet Alan, a Touchpoint Mapping On-Demand client who discovered that what his customers needed, versus what his bank actually delivered, were as different as night and day. The results? Increased revenue, greater customer loyalty and measurable bottom-line impact.

Presentations

MCCX: Corporate Investor Presentation

Download our Investor Presentation for a high-level overview of leadership, market opportunity, our strategy and business model and summary financials.